Introduction This Privacy Policy outlines how Vistros Interntional, we collects, uses, and protects the personal information of individuals users who interact with our products, services, and website www.vistrosintl.com We are committed to safeguarding your privacy and handling your personal information in accordance with applicable data protection laws. Information We Collect a. Personal Information: We may collect personal information such as your name, contact details (email address, phone number, address), date of birth, and any other information you provide to us voluntarily when you interact with our website, participate in surveys, contests, or promotions, or communicate with us. b. Usage Information: When you visit our website, we may collect certain information about your device, IP address, browser type, operating system, and browsing behavior. This information helps us analyze and improve the performance and functionality of our website. c. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. Please refer to our Cookie Policy for detailed information about the cookies we use and how you can manage your preferences. Use of Information We use the collected information for the following purposes: a. Provide and Improve Services: We use your personal information to provide and deliver our products and services to you, respond to your inquiries, and improve the quality and functionality of our offerings. b. Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products, services, and events. You can opt out of receiving such communications at any time. c. Legal Compliance: We may process your personal information to comply with applicable laws, regulations, or legal obligations, such as fraud prevention, intellectual property protection, or responding to lawful requests from authorities. Data Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with: a. Service Providers: We may engage trusted third-party service providers who assist us in delivering our products and services. These providers are obligated to keep your information confidential and use it solely for the purposes specified by us. b. Legal Requirements: We may disclose your personal information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property, or that of our users or the public. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Your Rights and Choices a. Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by contacting us directly. b. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly. c. Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Links to Third-Party Websites Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those websites before providing any personal information. Changes to the Privacy Policy We may update this Privacy Policy periodically to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy on our Website. We encourage you to review this policy regularly. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected] By using our products, services, or Website, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. Vistros International Jafza One Tower A, Office No. 1808A, Jebel Ali Free Zone Dubai, United Arab Emirates www.vistrosintl.com Note: This Privacy Policy should be tailored to your FMCG company's specific requirements and aligned with applicable data protection laws and regulations. It is advisable to seek legal advice to ensure compliance with local regulations.